How to Choose Practice Management Software

Choosing Practice Management Software for your Private Practice is something you really should put some time into. We speak with a lot of Clinicians that went straight for the first one they found but it actually didn’t end up working very well for them. 

Today I’m going to talk you through some things to consider when choosing Practice Management Software and things to consider for further down the road. 

Scaleability - Practice Management Software

Whether your Practice is new or established, scalability should be on your mind! Businesses grow over time and you need Practice Management Software that can and will grow with you - when I talk about scalability I’m also talking about pricing. Will the software still be cost effective for you in a years time and in 10 years time or will it eventually become too expensive to run as you grow. 

Lots of Practice Management Software offer really cheap rates for smaller practices or single licences but when it’s time to scale people really do get burnt. Bare this in mind, don’t just look at the lower end look at the pricing structure and additional features offered for the price points too!

Ease of Use - Practice Management Software

This might sound simple like, why would a company make their software complicated but not all companies invest as much time in user experience as they probably should. This could mean that something you love about the software eventually doesn’t work anymore or is removed from the software all together or for you as the practitioner it really doesn’t meet your requirements as there is just too much information in too many places.

Here at F365 our focus is on the client and ensuring they have the right tools to run their practices the best way possible and we’re always open to talk about new features if you feel you’d like to see something that isn’t already there. You never know, we may already be working on it!

Continual Development - Practice Management Software

Ever gone to the supermarket to find out that chocolate bar you love is no longer being sold. 

For me it was a Spira. I still haven’t forgiven Cadbury’s but that is a completely different story!!

Now, imagine having an issue with your software and finding out the company who developed it is no longer updating the platform or worse still is no longer in business.

Do your homework! Companies that are client focused (and not just money making focused) are a lot more reliable and will never do a Cadbury’s on you!

** Starts writing official letter to Cadbury’s to bring back the Spira immediately **

Reliable Support - Practice Management Software

Aside from an awesome demo and implementation what you really need is support incase you don’t know how to do something or if something goes wrong. Especially when you’re working with such sensitive information. Lots of Practice Management Software companies don’t offer support or only offer it if you’re on a larger premier package - here at F365 we offer the same level of support regardless of the licence you hold and always will do!

Doing your homework is a lot like checking the box to say you’ve read the terms and conditions (when everyone knows you haven’t), you can just click it and hope for the best or you can invest your time, get all the facts and make the right choice. I know what I’d do!

The Power of Social Media

In 2021 it is now recorded there are 2.89 billion people on Facebook.

Just let that number sink in. 

Since its inception in 2009 Facebook (and other social media) has been connecting people, business and communities together. So what can Social Media do for your business?

Get Your Name Out There

Social Media is really powerful at increasing brand awareness of a business. You’re able to connect with people who may never heard of your (yet) but are actively searching for a Medical Practice just like yours!

Before social media, companies relied on the local area, word of mouth and print advertising. Social Media is so incredible because it’s free and you have the potential to reach millions of people in your target area at the click of a button.

Popular Social Media Websites:





Click the linked and give us a follow!

People Buy From People

Your social feeds are your chance to show a little bit more about yourself, your practice and even about your ethos, what you stand for. In private practice you’re asking people to spend money and trust you. It’s a lot easier to trust you if they feel they know you!

Now I’m not saying you should post personal content and information but simply a picture of yourself explaining who you are and the same for your staff/colleagues makes potential customers feel an association with your company and brand.

Drive from Social to Web

A really handy tool that you can utilise on social media is the “push to website” feature.

Posting regularly with a like to your website is HIGHLY recommended. This gives your followers a chance to explore content on your website and get to know the services you offer. As well as this, Facebook allows you to to put a Button at the top of your Facebook page. If you set this up with your website link, people will be able to reach your site a lot more easily.

Generate Those Leads

I’ve mentioned above that social media is free, and it is, but if you want to really start generating leads it’s a good idea to consider paid social media advertising (I’ll cover this in detail in a later blog).

Let’s wrap this up - is Social Media powerful? ABSOLUTELY! Should your business be on Social Media? 100%. It gives your customers a chance to interact with you on a different level, it allows you to speak directly with customers and better yet, you can advertise to people you would never have reached without the power of Social Media!

Medical practice going paperless? We've made it easy with F365!

Technology is advancing quickly. The world is changing and in most instances its for the better. Being able to save patient details, notes and information on a secure Practice Management System like Function 365 ensures safety for all patient data at your Medical Practice. Let's have a look at some of the benefits of using a secure Practice Management System at your practice/clinic.

Paper Systems

Paper copies can easily be lost, damaged or destroyed. They’re also not as secure! What happens if someone at your Medical Practice leaves the filing cabinet open by mistake? Human error happens in every business but when we’re working with sensitive patient information we need to ensure that we are minimising these risks by using a Practice Management System like Function 365 to securely save data. 

MYTH BUST - “Information on the internet is always getting hacked, how is it any safer on your system than it is in my filing cabinet”. 

Well, imagine your filing cabinet had a 24 hour security guard at your Medical Practice, wouldn’t it be a lot safer? What if I told you, Function 365 Practice Management IS that security guard for your data?

Why is storing data on a Function 365 the way forward?

That’s a simple one, all your data is backed up, there is no risk of losing patient notes or data because we’re here to ensure that safety and security of patient data is maintained for your Medical Practice. 

If your clinic was to flood, paper copies of Patient Data could be lost or destroyed, there is no risk of that happened if your information is stored in an efficient Practice Management System.

It also helps you organise your workflow. Patient information, data, notes, test results and much more are stored in one place. At the click of a button you can pull up the patients profile and look back over their entire history. This is all done in a visually attractive way too, making it really simple to overlay charts to see patient progress and you can even show this to your patients during a session!

Other benefits to your patients and your practice

Information is there at the click of a button, within seconds, no rooting through files and “prepping” for appointments. This makes it a smoother process for yourself but also means that you can manage that appointment, bring up test results, data and information and show your patients in real time at the click of a button!

You’re also able to see, clearly and in a really simple format how patient behaviour, history and health has changed over time which in turns mean you can offer better care for your patients.


Ok, we’ve all seen the annoying popups on websites but in the real word what does GDPR mean for your practice, going paperless and your data? (If you aren't sure how GDPR affects your Medical Practice you can find all the information on the government website here -

Having all information stored digitally actually helps you and your practice comply with GDPR a lot more easily. All documents are securely saved, access to documents is restricted and there is also a trail of where the information has been making Function 365 Practice Management convenient and useful for your practice. 

No one’s saying we’re going to completely stop the need for paper copies of some information but if we can save a few trees whilst ensuring we’re working more effectively and efficiently everyone really does win!

Want more information on Function 365 Practice Management Software? Get in touch today and book a demo! Its free!

Function 365 Landscape Logo - Practice Management Software
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