Building a UK practice can be an overwhelming challenge at times, hence many practices are still using paper, and often try to juggle multiple point solutions to manage different business needs like booking, payments and clinical note taking etc.
Choosing the right platform which allows you to get going quickly, communicate with patients efficiently and especially to collaborate with other practitioners is hard.
That’s why we built Function 365, to help private UK healthcare providers to scale their practices and increasingly work with others as they develop unique offerings for their patients. We do this using a system that encourages a common language between patients and practitioners.
As a Practitioner
I want a flexible tool that helps me reduce my time spent on admin so I can help more people. I want the tools to know about my patient even before I meet them, to identify and educate them about the root causes of their problems, to help me create their personalised plan and track their progress
As a receptionist
I want a clear understanding of who is coming in today, patients special care needs, book new appointments, and to help me stay on top of inquiries to grow the practice.
FUNCTION 365 application preview
Brand your portal with your own company logo and company colours. You can even have multiple portals to help you niche into relevant services.
Add new patients and search for existing patients and CRM tasks from a unified search. In the practitioner portal this search only shows patients of that practitioner, whereas the reception portal is a practice-wide search.
Instant reminders that there are red flag issues for this patient which were reported by either the patient, another practitioner or a member of the administrative team like a receptionist.
Get instant visual charts of Health Concerns to understand in seconds how your patient is doing and progressing under your care. You can easily include these charts into your patient write ups to help patients visually see their progress.
Review your previous notes to recap your understanding of the patient before your next appointment.
Regardless if it’s your patient’s first appointment or their fifth, you will always have the right information at your fingertips for what you need at that moment. You can drag and drop exactly which modules you need at that time.
Build Personalised Action Plans in seconds: Add new Lifestyle Recommendations, Supplements, Exercises, Private Prescriptions, Therapeutic Care etc from your Clinic’s library. If you don’t have time to write your own, you can download a copy from our Community Global Library to use at your Clinic.
EMPOWER your patients to tell you about their medical history and to upload medical correspondence, and test results. You or your team can upload new lab-tests and make them visible to the patient when you’re ready to do so.
Make a Practitioner Observation note on any item, like how they’re progressing with the Core Stabilisation Exercises in their action plan. Pull up this observation and any others when you’re writing your Patient Summary Notes to save time and improve your ability to get more done.
Control instantly whether or not you’re ready for your action plan to be seen by the patient, and whether or not it is acceptable for it to be seen by your admin/reception team.
Convert the living document of your patient’s Action Plan into a print-off which she can take home with her. Perfect for patients who would prefer the paper format, and for them to show family and friends who are supporting their changes.
Use one of the 17 built-in biomechanical “workbooks” to accelerate creating SOAP notes perfect for the Acupuncturists, Chiropractors, Osteopaths, Physiotherapists, Massage Therapists.
Recommend lab-testing that’s appropriate for your patient. Review it during the consultation add it to their patient portal for their purchase.
Meet your GDPR compliance requirements for secure communication by using the F365 direct messaging system. Patients receive an email and SMS to let them know to log in to read your messages to them.
PATIENT ENGAGEMENT DASHBOARD: Understand with a glance how the patient is using the patient portal. Practitioners and team members can quickly identify how patients are progressing with their Smart Intake. You can customise by appointment type what you need to know from the patient before you see them.
Empower your patients to SEE their health history the way you do with a timeline of their health history. Save precious time by seeing these timelines which are automatically generated from the patient’s intake forms.
Customise the timeline Categories to fit your style of practice, whether it’s Functional Medicine, or Actupuncture’s Five Kingdoms, you can interpret the patient’s history the way that’s appropriate for your profession.
Customise your patient portal with your company logo and company colours for a consistent experience with your public-facing website.
EMPOWER Patients to book and modify their appointments with you (up until your cancellation deadline) directly through their patient portal. This can save thousands of pounds per year in staff or call centre time.
Protect your patient’s confidential information and meet your GDPR requirements for secure confidential communications with Practitioner and or clinic admin/reception team without using email for sensitive information.
NOTIFY your patients of important items in the portal, Email and SMS messages. You have complete control over your Appointment Confirmations, Appointment Reminders etc.
EMPOWER your patients to track their progress and improvements online before/between in-person or virtual consultations.
Take Online payment for appointments, supplements and packages integrated with Stripe.
Upload any document to health record for the practitioner to review. Documents such as lab tests and Dr.’s correspondence can be uploaded by Patient, Practitioner or Reception team.
Brand your portal with your own company logo and company colours. You can even have multiple portals to help you niche into relevant services.
Quickly search for patients, leads and follow up tasks.
Start appointments and instantly create invoices with the click of a button.
Plan your day, with timings for appointments, follow up tasks etc from one place.
Manage Availability & Breaks for multiple practitioners in multiple locations.
Meet your GDPR compliance requirements for secure communication by using the F365 direct messaging system. Patients receive an email and SMS to let them know to log in to read your messages to them.
Stay on top of what’s happening across your practice with the built-in notifications system. For example you can decide whether you want to be notified when a new patient registers, books, cancels appointments, completes their intake forms, if a practitioner adds to a patient’s Action Plan etc.
Get visibility instantly of how your practice is doing instantly with practice-wide statistics about income, bookings, cancellations, practitioner-specific performance, patient improvement scores etc.
Manage your CRM (customer relationship management) tasks from one place, check your Contact-us, call campaign follow ups, schedule repeat appointments, and automatically generated courtesy call prompts.
Quickly add your practice products like lab-tests, supplements, orthotics etc to your patient’s cart.
Quickly switch between Receptionist and Practitioner mode.
Track the arrival and Intake Form completion of your patients, perfect if your reception team is in another room to your practitioner.
Mark missed appointments and decide whether to invoice and cancel or to cancel without a fee.
Finish appointments and record received payments, or send a payment reminder email to your patient with the push of a button.
Use the Smart Intake system to automatically create and assign your patients the intake forms, consent and medical history gathering that’s appropriate for that specific appointment. You can automate and customise appointment confirmations, reminder SMS and emails, and reminders to complete their Intake before their appointments if they’ve not finished it yet.
Book discovery calls or special offers with customised dedicated landing pages for those appointments. You can choose whether or not these are visible in your practice’s booking menu
Affordable Pricing
You’ve reached the pricing plans. By choosing annual payments, you’ll have discounted price. Discount is up to 14.5%.
Solo practitioner
£ 110
Per Practitioner Per Month- 1 Practitioner
- Online Booking & Payments
- Patient Portal
- Customisable Online Consent Forms
- Team & Receptionist/PA Support
- Customisable Patient Appt Reminders (SMS & Email)
- Automated creation of Timeline Analysis of Patient History (eg Functional Medicine Timeline)
Small practice
£ 95
Per Practitioner Per Month- 2-5 Practitioners
- Online Booking & Payments
- Patient Portal
- Customisable Online Consent Forms
- Team & Receptionist/PA Support
- Customisable Patient Appt Reminders (SMS & Email)
- Automated creation of Timeline Analysis of Patient History (eg Functional Medicine Timeline)
- Interdisciplinary Collaboration
- Dedicated Webinar or Onsite Training (3 hours)
Larger practice
£ 79
Per Practitioner Per Month- 5+ Practitioners
- Online Booking & Payments
- Patient Portal
- Customisable Online Consent Forms
- Team & Receptionist/PA Support
- Customisable Patient Appt Reminders (SMS & Email)
- Automated creation of Timeline Analysis of Patient History (eg Functional Medicine Timeline)
- Interdisciplinary Collaboration
- Dedicated Webinar or Onsite Training (3 hours)
- Onsite dedicated training (half-day)
Solo practitioner
£ 94.05
Per Practitioner Per Month- 1 Practitioner
- Online Booking & Payments
- Patient Portal
- Customisable Online Consent Forms
- Team & Receptionist/PA Support
- Customisable Patient Appt Reminders (SMS & Email)
- Automated creation of Timeline Analysis of Patient History (eg Functional Medicine Timeline)
Small practice
£ 81.23
Per Practitioner Per Month- 2-5 Practitioners
- Online Booking & Payments
- Patient Portal
- Customisable Online Consent Forms
- Team & Receptionist/PA Support
- Customisable Patient Appt Reminders (SMS & Email)
- Automated creation of Timeline Analysis of Patient History (eg Functional Medicine Timeline)
- Interdisciplinary Collaboration
- Dedicated Webinar or Onsite Training (3 hours)
Larger practice
£ 67.55
Per Practitioner Per Month- 5+ Practitioners
- Online Booking & Payments
- Patient Portal
- Customisable Online Consent Forms
- Team & Receptionist/PA Support
- Customisable Patient Appt Reminders (SMS & Email)
- Automated creation of Timeline Analysis of Patient History (eg Functional Medicine Timeline)
- Interdisciplinary Collaboration
- Dedicated Webinar or Onsite Training (3 hours)
- Onsite dedicated training (half-day)
Helping people reclaim their time
97
Percent of users recommend us to friends and family
25
Companies have shifted to using us recently
3
We deliver so much more than the competition
What kind of practitioners was Function 365 Designed for?
We built Function365 to help UK private practices enable Integrative communication and collaboration between Private GP’s, Functional Medicine Doctors, Nutritional Therapists, Dietitians, Chiropractors, Osteopaths, Podiatrists, Chiropodists, Massage Therapists, Acupuncturists and Hypnotherapists. These practitioners are all united by their common interest in identifying the root causes of why their patients became and then remained unwell and helping them create a personalised plan of care to recover and restore their body’s innate ability to heal.
Struggling to run a profitable UK private practice?
Private healthcare practices here in the UK spend far too much staff time on repetitive administrative and secretarial tasks. These overhead costs quickly mount up and reduce the financial performance and job satisfaction in private practice.
We built Function 365 to help private UK healthcare providers grow smart practices and collaborate between practitioners as they develop unique offerings for their patients. Function 365 encourages a common language directly between patients and practitioners reducing the need for expensive administrative and managerial resources.
Function 365 is designed to help practices fully automate patient booking, online payment, consent, medical history collection and patient reminders thus freeing up the clinic team to work with patients to collaboratively problem solve.
Is it available in my country?
Our collaborative team of practitioners and software designers developed Function 365 here in the UK with EU-based GDPR compliant practice in mind. Patient data resides strictly in UK based datacenters. Function 365 is available in any country apart from the US at this time.